1 reviews | Active since May 2021
😥 Please provide the god customer service with same energy you value our money. ðŸ˜
This male consultant I just spoke with was very rude... Standard Bank please do something with the attitude of your employees. We might be calling for assistance but we are not calling to be disrespected. Cause at the end of the day it is my money that is being debited and I need to know what is it for and why it keeps on increasing every month.
I am not happy at all with the way you are doing things. I did not even finish one year (home loan) with you guys but already experiencing hell. No communication nothing all you do is going into my bank and debit what you think belongs to you. How so? I best believe it will be very professional of you to at least send an email or an SMS notifying me/us as your customer/s.
Not being notified of any increases then when making enquiries get a very somebody who forgets that every interest I pay contributes to his salary.
Even if it's a 2 rand or 20 cent increase I believe I need to know since it is coming out of my account.
I think it's high time I change the bank, I am treated well at all this sideðŸ˜
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.