KS
Karen S
1 reviews | Active since Mar 2009
27 Feb 2019, 12:14
PLEASE POST AND DO NOT EMAIL STATEMENTS
Good Day - I would very like my Statements posted to me from the Consolidator A/C ********** 36 and Master Card and I have stressed that on emails many times. The last statement posted on Consolidator was (158) 2 Sept to 12 October 2018 and the last Mastercard Statement was 6 Dec 18 to 5th Jan 19. Now I am receiving messages on my Cell Phone that I will be receiving my Credit Card Statements by email. Please stop these messages and post them to me. Thanks very much
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Standard Bank's replyOfficial
27 Feb 2019, 14:33Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply27 Feb 2019, 14:33
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***