PLEASE PAY MY MONEY BACK.

Please send this to the correct people at Standardbank and the ***** department. Case nr 060208. This is my 3rd attempt to get my money back. The *****ulents phoned me (26 Feb)on this nr +***9, the day after my salary was paid in. (With 3 months commission) They are very clever and told me that there was a *****ulent attempt and they need to secure my account. Anybody will be in shock with this news.

She took me through the steps and even give me a ref nr ***6. And i had to put in MY NAME AND SURNAME AND THE AMOUNT THAT WAS IN MY BANK. I did that because i wanted my money save. An hour later the bank phoned me and told me someone took all my money out.

WHY DIDNT THE BANK STOP THE TRANSACTION THEN?

I immediately phoned the ***** DEPARTMENT. WHY DIDNT THEY STOP it as they said to me that THEY CAN SEE WHERE THE MONEY WAS. the Ref nr was their bankaccount nr. and my name and surname was their account name.

Of Course the *****ulents either transferred or used the money THE SAME DAY . It is a no-brainer. But this diesnt matter. Standardbank should have stopped the transaction as they have done this in the past. Standardbank should pay my money back, for which i worked so hard to get commission.Standardbank has enough funds to do this, Otherwise they are letting these people get away with this. And shows that Standardbank is on their side.

I had to borrow money (R55000) from a friend just to pay all my bills and to not let my debit orders bounce. Now i need to pay my friend this money back. With money that i dont have.

I know Standardbank is a reliable financial service provider and WILL DO WHAT IS RIGHT. As i am also a loyal customer.

I also have this case nr ***6. Complaint nr ***5.

Thank you

Romene van Eck