NM
Nthabiseng M

1 reviews | Active since Jan 2024

17 Jan 2024, 10:16

Please pay my money back

I was recently ****med by a *****ster investment company, told Standard Bank about it, also went on reporting the case to SAPS. I still got a reply that my money will not be returned to me. What puzzles me and makes me very angry is that everyone’s money is automatically insured by banks, but when traumatic events like these happen, us as customers do not get our money back. Please I want my money back. I need to pay my son’s school fees.

0
Replies (3)
Standard Bank
Standard Bank's reply17 Jan 2024, 10:20
Official
Good day

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you.

Kindest regards
Standard Bank Hello Peter Team 
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NM
Nthabiseng M's update17 Jan 2024, 10:24
Reviewer Update
Please do understand that I need the money to pay for my son’s fees and to survive
Standard Bank
Standard Bank's reply17 Jan 2024, 10:27
Official
Good day Nthabiseng

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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