RE
Renaldo E
1 reviews | Active since Nov 2021
23 Nov 2021, 09:52
Please investigate auction *****
Good Day How do I report auction *****, that may affect Standard Bank's profit margins. I think Standard Bank should have a zero tolerance to ***** policy. I trust that they will investigate
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Nov 2021, 12:39Dear Renaldo V
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply23 Nov 2021, 12:39
Official
Dear Renaldo V
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's replyOfficial
23 Nov 2021, 14:03Dear Renaldo V
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
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Standard Bank's reply23 Nov 2021, 14:03
Official
Dear Renaldo V
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
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RE
Renaldo E's updateReviewer Update
25 Nov 2021, 14:17Good Day
The phone number for the "agent" dealing with my complaint, does not work. The number does not even ring (even at night). It seems the phone is constant left off the hook.
Standard Bank seems to be very proud that they try to resolve issues, but it is not true. They claim that see see auctions. without a reserve as a last resort, but that is also not true.
I really need to know if they are looking at my complaint or if I need an Advocate like Advocate Douglas Shaw to take my complaint to court.
One try to be patient with Standard Bank, but maybe the only language they will understand is a court case, to link Standard Bank to the actual auction *****????
Or are they victims of auction *****???? (and they just do not care.....)???
The phone number for the "agent" dealing with my complaint, does not work. The number does not even ring (even at night). It seems the phone is constant left off the hook.
Standard Bank seems to be very proud that they try to resolve issues, but it is not true. They claim that see see auctions. without a reserve as a last resort, but that is also not true.
I really need to know if they are looking at my complaint or if I need an Advocate like Advocate Douglas Shaw to take my complaint to court.
One try to be patient with Standard Bank, but maybe the only language they will understand is a court case, to link Standard Bank to the actual auction *****????
Or are they victims of auction *****???? (and they just do not care.....)???
RE
Renaldo E's update25 Nov 2021, 14:17
Reviewer Update
Good Day
The phone number for the "agent" dealing with my complaint, does not work. The number does not even ring (even at night). It seems the phone is constant left off the hook.
Standard Bank seems to be very proud that they try to resolve issues, but it is not true. They claim that see see auctions. without a reserve as a last resort, but that is also not true.
I really need to know if they are looking at my complaint or if I need an Advocate like Advocate Douglas Shaw to take my complaint to court.
One try to be patient with Standard Bank, but maybe the only language they will understand is a court case, to link Standard Bank to the actual auction *****????
Or are they victims of auction *****???? (and they just do not care.....)???
The phone number for the "agent" dealing with my complaint, does not work. The number does not even ring (even at night). It seems the phone is constant left off the hook.
Standard Bank seems to be very proud that they try to resolve issues, but it is not true. They claim that see see auctions. without a reserve as a last resort, but that is also not true.
I really need to know if they are looking at my complaint or if I need an Advocate like Advocate Douglas Shaw to take my complaint to court.
One try to be patient with Standard Bank, but maybe the only language they will understand is a court case, to link Standard Bank to the actual auction *****????
Or are they victims of auction *****???? (and they just do not care.....)???