EA
Emmanuel A

1 reviews | Active since Oct 2024

15 Oct 2026, 08:31

Please Help very urgent!

Hello,

I received a payment of 11,585 on 26th. It was a P2P trade that was paid to my bank.

I spoke to the ***** and they told me to provide the POP alongside with an affidavit which I did and submitted.

But I haven't heard a word from the bank regarding this and my acc is still locked.

I don't have a case number yet. Please help me, I use this account for my day to day activities.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2026, 08:34
Official

Dear Emmanuel,

Thank you for bringing this matter to our attention.

At Standard Bank, we are committed to delivering the highest standard of service to our clients, and we would like to investigate and address your concerns as a matter of priority.

Kindly send us a private message with your ID number, contact number, and email address, as well as your preferred time to be contacted, so that we may assist you further.

We sincerely apologise for any inconvenience and frustration this experience may have caused and appreciate the opportunity to resolve the matter.

Kind regards,
Standard Bank HelloPeter Team