IT
Ivan T

1 reviews | Active since Oct 2024

11 Dec 2025, 17:16

Please help me unblock my account its urgent

Hi there good day I have a huge problem I am sitting with no access to my account I can't use my banking app I can't use my card I pressed in a incorrect password on my internet banking and it got disabled due to that but now my card is blocked Aswell and I called standard bank numerous times asking for help I'm unable to get to a branch now as branches are closed and I work 12 hour shifts everyday please help me get my stuff open I have no access to funds how am I supposed to eat and fèd my family

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Replies (3)
Standard Bank
Standard Bank's reply11 Dec 2025, 17:29
Official
Dear Ivan, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

Kindly take note that all card pin reset are done at the branch and our team won't be able to assist in this matter. 

We advise you visit your nearest branch for further assistance. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Ivan T's update11 Dec 2025, 17:34
Reviewer Update
What about my banking app can I atleast get help with that
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Ivan T's update11 Dec 2025, 17:52
Reviewer Update
Okay thank you I don't have access to my app though but thank you