Please don't send a consultant to call ME.
My matter seem to be beyond your consultants and all the general managers I have spoken to.,to try remedy my situation. Instead an email loop is what am stuck with. I need someone from home loans management to personally handle my case, because everyone seem to not know how to solve it instead of just saying I need to pay for a mortgage bond that was wrongfully registered when it shouldn't have.
The offer to purchase sent to the bank doesn't have my signatures. Someone signed on my behalf, even after complaints of the miscommunication and property vandalism. The bank still proceeded to pay Money to the seller. NOW MY NAME IS LIABLE FOR A HOUSE I DON'T HAVE. The whole situation is stressing me out out.
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Standard Bank's replyOfficial
11 Nov 2020, 04:56Dear Mash Mulaude
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply11 Nov 2020, 04:56
Official
Dear Mash Mulaude
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********