Wvdv
Wayne van der vyver

1 reviews | Active since Jul 2022

19 Oct 2022, 14:31

Please don't bank with standard bank!

So last week Wednesday i got the wrong details of a person whom i suppose was to pay. I eft the money and it was not a direct payment. 2 minutes later i got a call from the person to inform me that he gave me the wrong details . S rushed to my nearest standard bank branch and asked if they can stop the payment . I was told they can only reverse the payment and it takes 3-5 working days. I filled in the form. Now its more than 5 days later and they are coming with stories and tell me its not guaranteed. So thank you standard bank for losing my money. Id rather switch to another bank . Because you guys aren't there to help me.

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Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2022, 15:19
Official
Good day Wayne

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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