LD
Lauren D
1 reviews | Active since May 2017
30 Jan 2024, 19:20
Please do better..
This will be the 3rd time that I am complaining. I requetsed to have my debit order date changed on numerous occasions and this is still not been done after being promised that the matter was sorted. I cannot be fighting with Standard bank home loans department for 3 months and nothing gets done.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Jan 2024, 07:04Dear Lauren,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the Home loans team so that we can ensure a resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the Home loans team so that we can ensure a resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jan 2024, 07:04
Official
Dear Lauren,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the Home loans team so that we can ensure a resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the Home loans team so that we can ensure a resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
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Lauren D's updateReviewer Update
07 Feb 2024, 19:54I have still not been contacted and its the 7th of February already. The service is really bad!
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Lauren D's update07 Feb 2024, 19:54
Reviewer Update
I have still not been contacted and its the 7th of February already. The service is really bad!
Standard Bank's replyOfficial
08 Feb 2024, 07:38Hi Lauren
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
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Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Feb 2024, 07:38
Official
Hi Lauren
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Your matter is still under review. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***