Please close my RCP account as it is settled

Standard Bank, please kindly close my account. Firstly please, your first line staff need to be trained to appropriately deal with customers, I spoke to one of your consultants this morning to find out how long it will still take to close my account. The guy was not helping at all and he kept on interrupting me when I was trying to speak, how rude. He was not prepared to help at all, it is so disgusting to deal with such people it sounded as he had a preconception about who he is speaking to. He needs more training to deal with customers.

Secondly, can you please close my account as I have been waiting since last week for my RCP account to be closed. The settlement amount was paid over to you on the 26th of August and all the requirements have been met for the account to be closed. Please close this account.