Please close my credit card account as requested

PLEASE CLOSE MY CREDIT CARD ACCOUNT AS REQUESTED I have been trying to close the above account without success since Oct 19 2020. Despite having just been dismissed from Intensive Care Unit and declared disabled due to illness, I visited a branch of Standard bank to close the account. The outstanding balance was R 133,00 and was advised by reception to pay R 200,00 for "Hidden costs" I pai and was informed to phone the Credit card division. I spent 90 minutes on the phone and after speaking to 5 persons I was give two reference numbers and assured that the account would be closed.

To my surprise, I received another statement with a balance of close to R200,00 again which was for costs. I mailed again, with all the previous mails attached and informed them that the account had been closed.

I then received a mail from their collections dept. stating that the account was overdue by R 25,00. I paid R 100,00 on 02 Dec so as not to harm my credit rating as threatened and mailed them to inform. I was now sure that they would not contact myself again. Not so, as today 18 Dec, I received another notice that my account was overdue without ant statement of account. I explained to them that I no longer work and do not require the card anymore, but they seem to ignore this and keep on adding monthly costs, as I have not used the card since about September. This **** is bordering on harassment and due to the fact that I suffer from memory loss due to my illness, it is very confusing and upsetting Kindest Regards