ZK
Zander K

1 reviews | Active since Oct 2022

14 Oct 2022, 16:05

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ABSOLUTELY HORRIBLE BANK!

0
Replies (3)
Standard Bank
Standard Bank's reply14 Oct 2022, 16:10
Official
Hi Zander

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***  

ZK
Zander K's update14 Oct 2022, 20:28
Reviewer Update
Ok. Backstory - I have a trust that needs to pay out from Standard Bank, and it has been 4 weeks due and nothing since. I have sent COUNTLESS emails as well as PHONED multiple times. NO RESPONSE.
The last phone call I had with someone at the Bencare Division, they promised me that it would pay out by the 14th of October. Nothing. Empty Promises. I am so fed up with Standard Bank.
Standard Bank
Standard Bank's reply15 Oct 2022, 07:55
Official
Hi Zander

We appreciate you flagging your concerns with us. 

Your concerns have been escalated to our management team. 

We appreciate your patience and understanding. 

Standard Bank Help Centre
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