Please cancel the long-forgotten account.

Item: Standard Bank
Rating: 3
Author: THINA M

I received an email from SBSA money market. It is a no-reply address, otherwise I would have rep**** directly to them. It must have been a long time since I took this account because I don't remember a single thing about it. I don't even understand if they are saying I have R588 in this account or that I owe the bank 588 rand. I am not saying there is something fishy that my bank did. I love my bank. I am happy with their service. I just need them to cancel this account with immediate effect.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

13 Jan 2026, 14:39

Dear Thina,

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you.

Kindest Regards
Standard Bank Hello Peter Team
***

Standard Bank's reply13 Jan 2026, 14:39

Official