Please Cancel my Overdraft

I am trying to cancel an overdraft facility, for which I pay R69 per month and have not used in many months. Standard Bank does not allow me to do this through online banking or the mobile app.

I phoned the customer care line and was told "you may need to go into a branch to do this." After I expressing my fury at this, I was placed on hold for several minutes while the consultant went to "check" on this. He finally came back, only to tell me that he would have to transfer me to the Prestige line, and after more than 15 minutes on hold, I had to give up.

Standard Bank allows users to irresponsibly increase overdrafts online, but not to cancel them. In times of Covid-19, it is disgusting to be told I may need to go into a high-risk area to do cancel an overdraft facility...