CM
Collins M

1 reviews | Active since Jul 2016

26 Oct 2017, 14:21

Please can I get help to finalize this matter, I’m so sick and tired on this mass.

I’ve been battle to get this registration to be completed as I been logging complaints and up to know no results. As the bank appointed the lawyers please can you speak to Jordan’s attorneys to finalize this matter. It has taken way too long. Every time they have different issues and I have to pay more money. I have been advised by your appointed conveys that the Bank lost the title deeds of the property and I need to pay almost R3000.00 in order for them to get a copy of the title deed which they say standard bank lost.Unfortunate this is nonsense my understanding, as this is not my problem and I do not have the title deed for this property as I’m still paying for this bond. I have starting consulting with my lawyers and considering suing both parties for misleading in processes and the inconvenience caused. This is *********ly unacceptable.

0
Replies (3)
Standard Bank
Standard Bank's reply26 Oct 2017, 15:02
Official

Dear Collins Madhlala

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply27 Oct 2017, 14:00
Official

Dear Mr Madhlala

Kindly refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Regards,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply27 Oct 2017, 14:00
Official

Dear Mr Madhlala

Kindly refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Regards,

Complaint Resolution Centre

***