PG
Peter G

1 reviews | Active since Dec 2019

12 Mar 2024, 08:50

Please can i get feedback

Good Day

my account and ID is on the subject line.

I have submitted a loan application on my Standard Bank App. I have submitted all documents requested via the APP and have since sent another mail with my Documents to Standard Bank (***) and this was on Thursday.

I have since not heard anything from Standard Bank, please can someone let me know what is going on with the application and what the status currently is. 4th time I'm emailing again.

Lebogang Serubarube was not very helpful in my initial email asking for feedback.

Thanks

0
Replies (4)
Standard Bank
Standard Bank's reply12 Mar 2024, 08:52
Official
Hi Peter

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
PG
Peter G's update12 Mar 2024, 09:03
Reviewer Update
Thanks
Standard Bank
Standard Bank's reply12 Mar 2024, 09:04
Official
Hi Peter 

You're welcome.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply13 Mar 2024, 12:40
Official
Dear Peter

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
***