Please assist

The only reason I put a happy face as a compliment to you was because I am feeling bad to complain about a bank that I have been dealing with for 20 years.I have taken a Bond and it has been granted.Then I find out that you are promoting business<br> Outside my area then actually in the area I live.Ihave requested a change in attorneys and the guys declined it bcause I never as before applying for the application but I sent a offer to purchase with MY attorneys name on it which obviouslt the guy who was checking it was to lazy to read or was ***** to appoint a atttorney that he knowsNPlease standard bank let's promote businesses in the community the loan is app**** for and not someone that is 50km away.I have put in a request again please can you change to the attorneys that's is on the offer to purchase.Ref ***.Thanks you