1 reviews | Active since Feb 2018
Playing lotto through cellphone banking
I played lotto using standard bank cellphone banking. Later when I checked the winning numbers I had 2 numbers + the Powerball equalling a winning of R23.50. However I only got R5 from Standard Bank. What happened to the rest?
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Dear Earl Fortuin
Thank you once again for your posting.
I refer to our email correspondence and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Earl Fortuin
Thank you once again for your posting.
I refer to our email correspondence and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***