Pk

We have 2 home loans with Standard bank and they both are insured by Standard bank Insurance. Every year Standard bank used to send us the value of the Insurances. One of the houses was vandalized around the same period my husband was retrenched and couldn't pay the bond for 3 months but he got a loan from another bank to pay for those 3 months. Standard bank insurance only paid 10% of the value of the insurance which didn't cover all expense we incurred in reparin the house. Standard bank continues to collect premiums for the Insurance but never paid out in full, the never even refunded the extra money we spent from our own pockets for the repairs to the house. They no longer send correspondence informing us of the value of the insurance anymore.

After all that, Standard bank has resolved to put a Default Judgement under our name despite the fact that their insurance never paid out and we paid off the 3 months we defaulted with a loan acquired from another bank. Please pay us the remainder (90%) of the Insurance pay-out on the house and clear our name from Default Judgement. We know banks are very powerful and untouchable but that doesn't give you the right to bully the very consumers you need to operate!!!