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Pieter

1 reviews | Active since Mar 2022

14 May 2024, 11:47

Pieter

I was a victims of ***** and I took almost a month to get my money back, I did get it back thanks, however Standardbank took admin / bank charges on those *****ulent deals from my account, now I must fight again to get my money back, It is nothing to do with the ***** that took place, Standardbank system just works like that, if a transaction is done you pay for it, my argument is, these transaction that I'm charge now by teh bank was proven as *****ulent what must they now still investigate to reverse those adman/bank charges, it really is a joke people. Worse is SARS PENALISE ME R12 000.00 because another Standardbank policy is they don't release the payment if it is pass cut of and even worse the next day is a Public Holiday so they don't work and the release is only the next day 2days late, don't care what the customer reason is, the system decide cut off and nothing happens. Maybe it is time to move on.

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Replies (3)
Standard Bank
Standard Bank's reply14 May 2024, 11:58
Official
Dear Pieter

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team.

Kindest regards
Standard Bank Hello Peter Team 
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P
Pieter's update14 May 2024, 12:05
Reviewer Update
Thanks, Mr Gorden and Rochelle is trying but they battle to get it sorted out
Standard Bank
Standard Bank's reply14 May 2024, 12:17
Official
Dear Pieter 

We will follow up with our team and we will be in touch with further feedback.

Please be on the look out for further communication.


Kindest regards
Standard Bank Hello Peter Team 
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