Phumzile Sibanze VAF department - what a star - A true service champ

Good day,

Thank you for assisting me in resolving my query in less than 24 hours after I failed for over 3 month. I was ready to switch my finance elsewhere until you picked up my call.

You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively.

You are extremely passionate about service and you take accountability irrespective of whether you are responsible for the problem or not and that's a skill many of us lack.

You are a great asset to your team and the company at large.

Well done!