MB
Mark B

1 reviews | Active since Mar 2015

26 Mar 2015, 14:46

Phoning the Branch

I have been phoning the Standard Bank Westgate branch since this morning 09:00 up until know. Sharon the Branch Manager gave me her number but it only rings. I have phone a total of 35 time from my cellphone and 35 time from a land line number. I have even tried the Contact Centre as well. I have left about 3 messages at the Contact Centre for some one at the Branch to contact me, but NOTHING!!!!! <br> <br> I have logged a complaint at Standard bank Head office and have sent numerous emails. this will be my last message. I will be going to the Branch on Saturday morning and I am fed up wit Standard Bank. <br> See you on Saturday.

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2015, 10:14
Official
Hello MarkBosch,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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