SE
Sheldon E

1 reviews | Active since Sept 2015

17 Oct 2015, 11:25

Phones calls a day

Good Day<br> <br> I am a very unhappy Standard Bank Customer,<br> <br> I am unemployed now for 2 months and trying my hardest to get work but what is really getting to me is the amount of phone calls a day I am getting. I am receiving about 5 to 6 and it falls on deaf ears what I am explaining to the call centre agents. They don't make notes on the system and it makes me angry. I do know I owe money and I don't have an income so I cant pay now and will catch up once working.<br> <br> The phone calls are enough now and if they don't stop I WILL TAKE IT FUTHER. PLEASE MAKE NOTES ON YOUR SYSTEM...

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Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2015, 09:38
Official
Hello sheldonen,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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