YM
Yanga M

1 reviews | Active since Oct 2017

19 Feb 2021, 08:20

PHONE CALLS NOT BEING ANSWERED

For 2 weeks now I've been trying to get through to Standard bank deceased estate line, left numerous emails for them to call me back. I'm trying to get feedback on my late father's bond, I sent through paperwork beginning January and till today, I've never heard anything back......this is ridiculous!!

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Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2021, 00:38
Official
Dear Yanga Mahlathini

Thank you for posting your comment. 
  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.

We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  
 Kind regards 
 Complaint Resolution Centre
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