1 reviews | Active since Feb 2018
Phishing ****
My parents who are both pensioners incurred a loss of R75 000 due to a phishing **** performed on the Standard Bank website. They followed up through the necessary channels and were sent to different departments only to hit a dead end. They then took the matter to the ombudsman only to be told that they know exactly who took the money but they weren’t prepared to disclose the information of who took it. It is absolutely disgusting. These were funds that were saved for their retirement and no one is prepared to help.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
Thank you for posting your comments.
Please note your concerns was escalated to our Online ***** department. they will be in contact with you father.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Please note your concerns was escalated to our Online ***** department. they will be in contact with you father.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***