JVdm
Johan Van der merwe
1 reviews | Active since Feb 2020
07 Apr 2025, 14:12
Perthitic service !!!!!
Don't Try and get a credit card from this Company!!! Ever.... I will close my current account with them... 2 Applications since 23 March 2025 - I have phoned and requested feedback but not one promise was kept. Put in a complaint and the complaint officer get someone to call me who asks for the documentation again to recapture the application.....WHAT A JOKE. I have two contracts they send me that they cant find on their system.
I have send( emailed) my documents 15 times over the last few weeks with proof to the fulfillment center , and now they want it again....because they don't have it..
Total waist of time....
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Apr 2025, 14:22Dear Johan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2025, 14:22
Official
Dear Johan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
JVdm
Johan Van der merwe's updateReviewer Update
07 Apr 2025, 14:5430 MINUTES AND THEY SEND ME EMAILS SAYING THEY HAVE CLOSED MY COMPLAINT UNTIL I RESEND MY DOCUMENTATION... QUESS THIS SHOWS ME THEY NOT BOTHERED AT ALL....
PLEASE RELOOK THIS RESPONS TO YOUR CLIENTS " As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. "
THANKS
PLEASE RELOOK THIS RESPONS TO YOUR CLIENTS " As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. "
THANKS
JVdm
Johan Van der merwe's update07 Apr 2025, 14:54
Reviewer Update
30 MINUTES AND THEY SEND ME EMAILS SAYING THEY HAVE CLOSED MY COMPLAINT UNTIL I RESEND MY DOCUMENTATION... QUESS THIS SHOWS ME THEY NOT BOTHERED AT ALL....
PLEASE RELOOK THIS RESPONS TO YOUR CLIENTS " As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. "
THANKS
PLEASE RELOOK THIS RESPONS TO YOUR CLIENTS " As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. "
THANKS
Standard Bank's replyOfficial
07 Apr 2025, 15:02The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2025, 15:02
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***