RN
Rodney N

1 reviews | Active since Oct 2013

07 Apr 2015, 10:54

Pertential Standard Bank Customers Beware

I had an overseas merchant lodge an invoice against my account and even though I told the bank 3 (three) times not to pay that that invoice they went against my instruction and paid it.<br> When I requested a reversal the first time it was done but the bank went ahead and paid the merchant a second time and then refused to revers the payment.<br> I feel the bank treated the merchant as their customer and me as the outsider and these are the people we entrust with handling our wealth.<br> <br> THINK TWICE BEFORE GOING TO STANDARD BANK PEOPLE, WE HAVE OTHER OPTIONS

0
Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2015, 07:37
Official
Hello Mad Mac,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***