MW
Madeleine W

1 reviews | Active since Mar 2012

21 Nov 2024, 12:46

Personal loan to be closed off!!!!!!

Trying to close off my Revolving Credit personal loan as it has been fully settled. Cannot get through to the appropriate departments. Staff cannot help. So frustrating!!!!

0
Replies (2)
Standard Bank
Standard Bank's reply21 Nov 2024, 12:59
Official
Dear Madeleine

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply25 Nov 2024, 15:47
Official
Dear Madeleine

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***