Personal loan Disaster

<p>I TOOK A LOAN OF R10.000 WITH STANDARD BANK IN DECEMBER 2014 MY FIRST DEDUCTION WAS ON THE 28TH OF JANUARY 2014 TO JANUARY 2017 , TO MY KNOWLEDGE THIS LOAN WAS FINISHED AS IT WAS AUTOMATICALLY DEDUCTED FROM MY SALARY ACCOUNT</p> <p>ON THE 22ND OF MAY 2017 I HAD A CRISIS IN MY FAMILY IN WHICH I NEEEDED TO APPLY FOR A LOAN, HOWEVER I WAS DECLINED EVERYWHERE BECAUSE APPARENTLY THERE WAS STILL AN OUTSTANDING AMOUNT ON THE STANDARD BANK LOAN WHICH I WAS NOW LISTED FOR. NO ONE AT STANDARD BANK, NOT EVEN BY ANY MODE OF COMMUNICATION CONTACTED ME TO ADVISE ME OF THIS OVERDUE AMOUNT AND FURTHER TO THAT NO ONE IS ABLE TO EXPLAIN TO ME WHO AND HOW THE AUTOMATIC DEBIT WAS CANCELLED BEFORE THE LOAN WAS PAID OFF.</p> <p> I THEN CONTACTED STANDARD BANK COMPLAINTS DEPARTMENT BECAUSE I WAS NOT (AND STILL) NOT HAPPY WITH HOW MY NAME HAS BEEN DRAGGED THROUGH THE MUD AND MY CREDITABILITY AFFECTED .THIS NUMBER REF: ********** 818- WAS ALLOCATED TO ME AND MY CASE MANAGER WAS MAXIME MALE WHO UP UNTIL TODAY HAS NOT GIVEN ME ANY FEEDBACK AND WHEN I PERSONALLY CALL THROUGH FOR A FOLLOW UP I AM TOLD SHE IS NOT AVAILABLE AND A MESSAGE WILL BE PASSED ON TO HER.</p> <p>THIS MIGHT BE A MINOR ISSUE TO STANDARD BANK LOOKING AT THE WAY THEY ARE HANDLING MY CASE, HOWEVER THIS IS EVERYTHING TO ME, BECAUSE MY ITC RECORD HAS BEEN TARNISHED, I AM UNABLE TO GET CREDIT ANYWHERE AND FURTHER TO THAT I HAVE AN OUTSTANDING DEBT THAT I KNEW NOTHING ABOUT.</p> <p>CAN SOMEBODY WHO CARES AT STANDARDBANK URGENTLY LOOK INTO THIS MATTER AS I AM ONE UNHAPPY CLIENT WHO HAD TO RESORT TO PUTTING THIS COMPLAINT ON HELLO PETER JUST TO GET STANDARD BANKS ATTENTION.</p> <p> </p>