MM
Michael M
1 reviews | Active since Apr 2015
16 Apr 2015, 08:58
Personal Loan
I took the loan on 7/04/2015 and when I read the terms, I found out that I don't agree with those terms they give me. Then I return back their loan within the 7 days period they gave me. <br> Still in that they charge me any initiation Fee that was part of Part A agreement that was open for 7 days, I quote on their document \ this part A is valid until close of business on 2015/04/13 and upon acceptance by you will from part of agreement concluded between you and us"so will like to know why they charging me an initiation fee of which I never agree on Part A. The loan was return at Benoni branch 11/04/2015. <br> """
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Replies (1)Standard Bank's replyOfficial
17 Apr 2015, 08:44Hello Mike400M,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Apr 2015, 08:44
Official
Hello Mike400M,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
