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Menzi M

1 reviews | Active since Sept 2018

30 Oct 2023, 18:17

Personal Loan

I have paid out the loan in September received paid out letter, made millions of calls for the account to be closed and sent thousands of emails, and only to find out the account its still open. I feel like even changing the bank.

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Replies (2)
Standard Bank
Standard Bank's reply31 Oct 2023, 07:19
Official
Good Day Menzi  

This is not the level of service we strive for.
 
We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Nov 2023, 09:56
Official
Good Day Menzi

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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