Personal information flagrantly displayed

My RCA account was handed over to Mac Robert Attorneys due to the fact that I am unemployed. Interactions with this entity have been shocking from first contact on the 7th September when they contacted my housemate whom I have authorized by way of affidavit to deal with matters on my accounts. Needless to say, that call ended badly with the agent putting down the call. Nonetheless, on Monday the 9th, my housemate emailed the affidavit to the address provided to her via sms following the call. (please note that other attorneys would not even speak to my housemate without first having the affidavit in their possession???) Despite at least 1 follow up mail, there has been no response from them. Now we get to the matter that I really have an issue with being what transpired on Sunday 15th. We were on our way out of the property at about 1pm when we were stopped by 1 of the staff that work here. She handed us a letter that was "delivered" . Upon reading it, it seemed to be a section 129 notice. When we got back to the property, we called the staff member to ask about the letter. She advised that someone on a s****** stuck it in the gate during the course of the morning. When she and another person residing there tried to speak to the driver, he ignored them and drove off. We asked where the envelope was and she told us it wasn't in an envelope when delivered - it was just put in the gate as is. Surely, this is not legal? How can they handle something that contains personal and private information like that? An open letter stuck in the gate, accessible from the street or by any of the other residents on the small holding which has multiple residences.?? Not to mention how many other people have seen it before it got to the property. The creases are even dirty so I have to question where it has been and who all has read it. Where is POPI? On top of that, the notice is dated the 6th September. So, if I read that correctly, I conveniently only had 1 day to address , with the party that has no interest in responding, as the 10 days is up. Absolutely disgusted with Standard Bank that they would deal with organizations that operate this way. Needless to say, my personal financial situation has become a matter for discussion on the property - so much for confidentiality and being an institution you can trust!!!!!

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