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annelizedp A

1 reviews | Active since Oct 2016

06 Oct 2016, 18:15

Personal Banker are TOPS!

<p>I would like to commend mrs Suzette van den Berg. She is my personal banker at the Centurion Mall branch. Since I moved to Pretoria, Suzette took over my profile and has been an excellent banker. Suzette is very prompt with e-mails and calls and even call me on my birthday annually. I feel cared for and am a proud client of Standardbank, but in particular because of the service Suzette provides. Thank you so much for your diligent, loyal and meticulous service provided to me as your client. I trust that you will be acknowledged for this. </p>

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Replies (2)
Standard Bank
Standard Bank's reply07 Oct 2016, 11:14
Official

Good day Annelize Du Plessis

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply10 Oct 2016, 09:12
Official

Good day Annelize Du Plessis

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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