CH
Carmen H

1 reviews | Active since Jul 2025

22 Jul 2025, 17:17

Permission to Access Contacts & Phone

Why does Standard Bank want me to give them permission to access my contacts and phone. What about the POPIA Act Standard Bank? There is no option to "Opt Out". This is an inconvenience as I use my phone to do all banking, but due to this request from Standard Bank, I can't access my banking profile. Standard Bank, please sort this out soonest. In the meantime I'll go back to using internet banking.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2025, 17:35
Official
Good day Carmen, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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