AR
Alan R
1 reviews | Active since Mar 2009
05 Jun 2015, 14:18
Perhaps you should reread my complaint of 24th May
Your updated response of 5th June refers to your email of 28th APRIL. My complaint of 24th MAY refers to \my latest statement"(ie the one issued 22nd MAY) which contains a service fee of R28 debited 21st MAY.<br> <br> The debit on my previous statement was reversed on 28th April only for it to resurface on my latest statement dated 22May."""
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Replies (1)
Standard Bank's replyOfficial
09 Jun 2015, 09:24Hello endless,
Thank you for posting your comments.
Please note the fees has been reversed on the 25 May 2015. The issue has been referred to Card Division to rectify.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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***
Thank you for posting your comments.
Please note the fees has been reversed on the 25 May 2015. The issue has been referred to Card Division to rectify.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Standard Bank's reply09 Jun 2015, 09:24
Official
Hello endless,
Thank you for posting your comments.
Please note the fees has been reversed on the 25 May 2015. The issue has been referred to Card Division to rectify.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Please note the fees has been reversed on the 25 May 2015. The issue has been referred to Card Division to rectify.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***