1 reviews | Active since Apr 2013
Perhaps its time to leave standard bank
<p>For the second time, standard bank has let me down. I have sent money via the mobile app, and after 2 weeks or more of waiting, and the forex department telling me money went through when it didn't and the private bankers being as helpless as me. Both times the transactions were urgent, last time the app didn't register the account number, now , all fields were noted on the payment confirmation but still, 2 weeks later..no money tone through. Now I have to travel to zambia early morning Thursday, and I have to find other funds to pay for what the money I sent was initially meant for. </p>
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
