SM
Sibusiso M

1 reviews | Active since Oct 2012

12 Oct 2016, 17:27

People who know how to do they job

<p>Every month I had to fight and practically beg for my statement, and every month I would be told that my statement would automatically be emailed to me; only to experience the same frustration the following month. Everything was sorted after Clint handled the complaint, he went and found what the problem was and tried to fix it. He was honest enough to say that he fixed the problem but could not say for sure if the fix was permenent, he said the only way to be certain was to wait for the next month and see if the statement would be automatically emailed... I have been receiving my statements since then.</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Oct 2016, 14:39
Official

Good day Sibusiso

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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