Pensioner ****med at Standard Bank ATM - and Standard Bank couldn't care less!

Standard Bank, I reported this ***** case on 29 June 2020, and escalated it to Hello Peter on 6 July 2020. You promised to escalate the matter internally and get back to me. My domestic worker lost over R13 000 at your ATM. How can you not make this a priority? The ********** did 4 grocery shops and 1 cash withdrawal in the space of 40 minutes in a different suburb to ours, and you are claiming that they used her bank card, which is logistically impossible. Her card was IN the machine the whole time. All you have to do is check the footage and open the machine. Your lack of concern for a 70 year domestic worker who has been a client of yours all her life is despicable!!! #blacklivesmatter