1 reviews | Active since Mar 2023
Pension Funds not yet paid.
Good day, I am writing this complain again. I was working for Standard bank for the past seven years, I handed over my resignation letter on the 30th November 2022 and served 30 days notice until the 30th of December 2022. On the 17th or 18th January 2023 my branch manager contacted ahd informed me that I must come to the branch and fill up the pension funds documents, I went there on the 19th to complete the exit form, the following week I contacted the standard bank group for retirement and pension fund, they told me that they didn't receive any documents yet,the following week I contacted them again and they told me my documents have been sent to alexander forbes. I spoke to the consultant from Alexander forbes several times and they said they didn't receive my documents from standard bank yet, I have been through hell enough, I have bills to pay, debits orders etc, I owe people, they keep on saying my query will be resolved but it seems as if nobody cares, they don't even update me on the query, no body is contacting me,this whole thing is traumatizing, Even today I didn't receive my pension funds because standard bank didn't send my pension funds documents to alexander forbes. One of standard bank values is PEOPLE. Which people are they talking about? Now I must complete the same documents again and send them to alexander forbes and the process will take 8 to 12, weeks. I should have signed with immediate effect cause I gave them 30 days full notice to prepare everything but they failed me, somebody must pay for all the trauma they have caused me. The cheque account that I am using is messed up because of the debits orders that are bouncing in and out of my account. The number one bank in Africa but failed to pay the pension funds of a mere cash consultant. I have been patient enough. Maybe Sim Chabalala or Funeka Montjane with help me. I lost hope.
Our team is looking into this matter and we will be in touch.
Please be on the look out for our call.
Thank you
Kind regards
Standard Bank Help Centre
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Our team is looking into this matter and we will be in touch.
Please be on the look out for our call.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team will definitely follow up on this matter.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team will definitely follow up on this matter.
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
We will be in touch with further feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
