PENDING ***** CASE

I would appreciate being updated about my mentioned ***** case no. Emails to yourselves are not being responded to and I cannot be holding on for nearly an hour without getting to speak to someone or being 102nd in the queue ! My last telephonic communication with yourselves was on 19 October 2022 when I was advised that an investigator would call me back within 24 hrs. This did not materialiase. On 1 November I received a phone call from the detective assigned to the case, Sgt Gabela, requesting a bank statement reflecting the ********** transaction which he stated he would collect from me the following week. I am still waiting for Sgt Gabela to collect the said statement. His failure to collect it suggests that nothing has been done about my case. I was also advised that the amount in question would be refunded to me which has not materialised either.