1 reviews | Active since Mar 2018
Penalised debit for using incorrect account
Hi Guys, on the 12th of June I took a car policy with you, I instructed the guy and also gave him my ABSA account number but came month end the money was deducted on my old Standard Bank account which had no money, as a result Standard Bank penalized me with an amount of 262. I want it back please as I’m not responsible for these penalties I had asked you nicely to use the active account but Einstein’s there did their own things.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***