PBL

It has been almost three weeks since i app**** for standard bank pension backed lending, no feedback or phone call about the status update. i have been calling for the past week no one can assist with the correct info and duration. according to the auto response email received when i app**** the process should take 4-10 working days. I'm so disappointed with this kind of service. standard bank call centre agents are *********** and clueless about their function, simple telephone etiquette which is part of their job is a big problem.