Payshap transfer

I transferred money from my standard bank last night around 8pm using Payshap and still not have received the money in the account I transfered to. That money is supposed to buy my little baby formula, and till this moment my baby hasn't received his formula n been forced to breastfeed him the whole day and he is not getting full because of my breastmilk supply which is little, hence he drinks mostly formula.

It's now 2pm the next day after I transfered the money and still nothing. All these agents keep saying that they are escalating my issue since I reported at 8am, why keep escalating if it was escalated at 8am? Meaning this banks takes me of a fool. I just want my money now so I can feed my child. If their system is ****ty that has nothing to do with me. Unless they are saying that the payshap system they use is different from other banks because payshap is supposed to reflect immediately.

I want money for my child and your people are frustrating me Whats so hard in restoring the money or making sure the money reflects? Its not like it's a million rands being asked here? It's not even from a loan It's my money

I now see why you have more 1 star reviews. Makes sense