HS
Hope S
1 reviews | Active since Nov 2025
05 Nov 2025, 22:41
PayShap payment not reflecting
On Monday i have made an payment from my Absa account to Standard,i made 2 payments to the same beneficiary using payshap method but when i check my balance on standard bank only one payment reflects till today,i tried contacting both banks for help absa has reached out to me and confirmed the funds went out to standard bank and they stated that they are also waiting for response from standard bank.
When i try contacting standard bank the their assistants don't help it's like their unable to their Jobs and they're not taking this matter seriously they keep on saying no funds was sent to my account
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Replies (2)
Standard Bank's replyOfficial
06 Nov 2025, 06:55Dear Hope,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2025, 06:55
Official
Dear Hope,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
HS
Hope S's updateReviewer Update
06 Nov 2025, 10:06I Just hope i do get help or else you'll be losing me as a customer I've been facing many issues since using this bank and it's only getting worse ,im in hospital on the other side i have to worry about my funds .
HS
Hope S's update06 Nov 2025, 10:06
Reviewer Update
I Just hope i do get help or else you'll be losing me as a customer I've been facing many issues since using this bank and it's only getting worse ,im in hospital on the other side i have to worry about my funds .