HN
Hlonela N

1 reviews | Active since Nov 2025

04 Nov 2025, 11:12

PAYSHAP NOT REFLECTING

I made a payshap transaction on Friday morning which has not appeared on my Capitec account even now when I try to call the call center's they are not answering when I went to the cape town branch there was no one in the front desks and the employee's were just dragging their feet and not attending to the clients

0
Replies (2)
Standard Bank
Standard Bank's reply04 Nov 2025, 11:14
Official
Dear Hlonela,

We’re really sorry you’ve been affected by the PayShap transaction issue. 

We understand how frustrating and inconvenient this must be, and we truly apologise for the delay. 

Our Payments Team is working to resolve the it. 

We appreciate your patience and want you to know we’re doing everything we can to get this sorted as soon as possible. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
HN
Hlonela N's update04 Nov 2025, 11:34
Reviewer Update
Okay thank you