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victoria P
1 reviews | Active since Jan 2020
26 Feb 2026, 00:05
Payshap money gone??
Last night I did a payshap of r200 from another bank account to my std bank account. When I logged into my std bank app it gave the limited functionality error.
The amounts in my account kept changing as I logged in numerous times to check if the r200 came thru.
I contacted in the app. Support where I was told they busy resolving the issue.
Its now a whole day later and the money is still not in my account??
How is this safe? Why hasn't it been fixed? What other monies dissapear from other clients with no answer or return of it??
This is bad guys, come on
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Feb 2026, 06:32Dear Victoria,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Feb 2026, 06:32
Official
Dear Victoria,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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victoria P's updateReviewer Update
26 Feb 2026, 13:01I contacted the in app banker. Beaudine. She said I should ask my othe bank to trace funds? Isnt it stamdard banks issue as well as your guys app. Was unstable?
I've contacted my other bank and I hope someone has answers because this has never happened before, just this one time that standard banks app was glitching.
I've contacted my other bank and I hope someone has answers because this has never happened before, just this one time that standard banks app was glitching.
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victoria P's update26 Feb 2026, 13:01
Reviewer Update
I contacted the in app banker. Beaudine. She said I should ask my othe bank to trace funds? Isnt it stamdard banks issue as well as your guys app. Was unstable?
I've contacted my other bank and I hope someone has answers because this has never happened before, just this one time that standard banks app was glitching.
I've contacted my other bank and I hope someone has answers because this has never happened before, just this one time that standard banks app was glitching.