NM
Ntokozo M

1 reviews | Active since Sept 2019

10 Oct 2023, 10:57

Payshap missing payments CSU***

Poor service my query has been stuck with Cherilee Commercial since Thursday she keeps sending automated emails. I have Payshap missing payments she is suppose to check with a Hollywoodbets statements and revert back to Hollywoodbets so they can allocate my funds to my Hollywoodbets account

0
Replies (4)
Standard Bank
Standard Bank's reply10 Oct 2023, 11:21
Official
Good day Ntokozo, 

This is not the level of service we strive for. We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. Our team will look into your concerns and get back to you.

Kindest regards, 
Standard Bank Hello Peter Team 
***
NM
Ntokozo M's update11 Oct 2023, 07:53
Reviewer Update
The issue is still not sorted. Please speak to your IT department
Standard Bank
Standard Bank's reply11 Oct 2023, 07:56
Official
Hi Ntokozo

We sincerely apologize for the inconvenience caused.
 
 Kindly note that we will follow up on this matter.
 
 We will be in touch with further feedback.
 
 Kindest regards
 Standard Bank Hello Peter Team
 ***

Standard Bank
Standard Bank's reply11 Oct 2023, 12:38
Official
Good Day Ntokozo 

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team