Payments

I paid of my term loan this month... And I got debited for it yet I was told I won't... I have taken a revolving loan last week and they already debited frm my acc this month and agen I was told I will get debited next month for it.... Standard bank have people working at their branches that don't know wat they doing and saying... I will need to change my bank.. Cos I'm getting no joy wud standard bank