XM
Xoliswa M
1 reviews | Active since Nov 2021
09 Nov 2021, 09:32
Payment transfer
Standard bank i am gutted by the service received. I made an immediate transfer on Saturday, till now the money hasn't reflected. I first spoke to Jessie who said she can't help. Transferred me to Peace, who later transferred me to Pumeza, who also couldn't help and said an unnamed team leader would call back. Im yet to receive that call!!! Why were we not notified as account holders when the error was realised????? This is pathetic!!!!!
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Standard Bank's replyOfficial
09 Nov 2021, 13:11Dear Xoliswa M
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply09 Nov 2021, 13:11
Official
Dear Xoliswa M
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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